Shipping policy

  • For ready-to-ship (non-customised) products, shipping will typically take 4-6 business days (depending on your location).
  • For made-to-order or customised pieces, the production & delivery timeline is 10-30 days, depending on complexity of design, availability of materials, stones etc.
  • Once shipped, you will receive a tracking link via email or message.
  • We use trusted delivery partners; in the rare case of transit damage, please refuse delivery or notify us immediately with photos for resolution.
  • Shipping costs, duties, or taxes are the buyer’s responsibility unless otherwise stated.